Apply for NBI Online Appointment

Here is a step-by-step guide on how to obtain an NBI Clearance:

Step 1: Create an NBI Online Account

• Visit the official NBI Clearance website www.nbi.gov.ph and register for a new account. Provide your basic information to set up your account.

Step 2: Verify with OTP and Activate via Email

• You will receive a One-Time Password (OTP) on your registered mobile number for verification purposes. After verifying with the OTP, activate your account through the email link sent to you.

Step 3: Fill Out the Online Application Form

• Log in to your NBI online account and fill in the required application form with accurate personal information and details.

Step 4: Upload ID and Supporting Documents

• Prepare a clear copy of a valid ID and any other supporting documents needed. Upload these documents as part of your application process.

Step 5: Set NBI Appointment Date and Choose NBI Branch

• Select a convenient date and time for your appointment at the NBI branch closest to you.

Step 6: Make Online Payment

Select from various available online payment methods. Common options include:

Obtain Reference Number:

After selecting your payment method, you will be provided with a reference number. Make sure to save this information as you will need it to complete the payment.

Confirmation:

Once the payment is processed, you should receive a confirmation through email or text message, depending on your chosen method. Keep this confirmation as proof of payment

Step 7: Go to NBI Office for Biometrics and Photo

On the appointment date, visit the chosen NBI office to have your biometrics (fingerprints) captured and photo taken.

Step 8: Claim Your NBI Clearance

• Once processing is completed, you can claim your NBI Clearance from the office, unless otherwise notified for issues like a “hit” which means further verification is needed.

Following these steps will help you smoothly complete the process of obtaining your NBI Clearance.

NBI vs Police Clearance

Valid IDs Accepted by NBI

To verify your identity, you must show a valid, original photo ID that hasn’t expired. The ID must clearly show your face and must be issued by a recognized government agency. We do not accept photocopies or IDs from unofficial sources.

Passport	Postal ID
National ID Card	Police Clearance Certificate
Senior Citizen Card	Voter’s ID Card UMID
TIN (Taxpayer ID)	Seafarer’s ID
Birth Certificate	Driver’s License
Overseas Worker ID	Disability Card
Health Insurance Card	PRC ID

These official IDs are required to keep the background check process reliable and accurate. They help protect your identity and ensure your application is processed smoothly for certificates used in daily life or for multiple purposes.

Extra Requirements for First-Time Job Seekers

For first-time job seekers applying for NBI Clearance in the Philippines, here are NBI requirements and considerations:

1. Barangay Clearance: Certifies residency and good community standing.
2. Birth Certificate: Verifies personal details and age.
3. School Records/Diploma: Needed to confirm recent graduate status.
4. Valid ID: A government-issued ID like a Postal ID or Passport.
5. Fee Exemptions: Under the First Time Jobseekers Assistance Act, fees might be waived for first-time applicants.

Benefits Of NBI Online Appointment?

With the NBI Online Appointment System, you can enjoy several helpful features that make the process easier and faster:

• Book Anytime, Anywhere – The system is available 24/7, so you can set an appointment whenever it suits you, from anywhere in the country.
• Save Time – You’ll spend less time waiting at the NBI office because the system helps speed up the process.
• Safe and Convenient – Avoid long lines and reduce physical contact, making your visit more secure and comfortable.
• Protects Your Information – Your personal and payment details are kept secure during the booking process.

This digital system is designed to give users a safer, faster, and more flexible way to schedule NBI clearance appointments.

Challenges in the NBI Clearance Process

Obtaining an NBI Clearance can sometimes present challenges. Here are common issues and their possible solutions:

Problems with Online Payment:

Challenge: Payment gateways may not process transactions smoothly, resulting in delays.
Solution: Double-check the details input, such as reference numbers, and ensure sufficient funds. Contact your bank or e-wallet provider if issues persist and try alternative payment methods if available.

Document and ID Issues:

Challenge: Applicants often face rejections due to incorrect or insufficient documents.
Solution: Prepare and review all required documents beforehand. Ensure ID copies are clear and up-to-date. Follow the guidelines provided by the NBI regarding document specifications.

“Hit” Status:

Challenge: A “hit” occurs when a person’s name matches someone with a criminal record, causing delays.
Solution: Allow extra processing time for background verification. Providing additional identification or documents may expedite clarification.

Appointment Slots Unavailability:

Challenge: Popular NBI branches can be fully booked, delaying appointments.
Solution: Check for open slots frequently and consider less busy branches or alternative dates. Plan and book appointments as early as possible.

High Foot Traffic and Long Queues:

Challenge: Long waits and crowded branches can be inconvenient.
Solution: Arrive early for your appointment. Choose branches with less traffic if possible, and adhere strictly to your scheduled time to avoid peak hours.

Why NBI Clearance Matters?

NBI Clearance is an essential document in the Philippines due to several important reasons:

1. Criminal Record Verification:
   • NBI Clearance serves as a comprehensive background check, confirming that an individual does not have a criminal record nationwide. This is crucial for building trust in various sectors.
2. Employment Requirement:
   • Many employers require NBI Clearance for both local and overseas job applications, using it as a criterion to evaluate the suitability and integrity of potential employees.
3. Visa and Immigration Purposes:
   • It is often necessary for visa applications, immigration processes, and securing permits for work or residency abroad, as many countries require proof of good conduct.
4. Legal and Government Transactions:
   • An NBI Clearance is frequently required for various legal transactions and dealings with government agencies, serving as a valid identification and proof of a clean record.
5. General Identity Verification:
   • It acts as an official document for verifying an individual’s identity and background, which is valuable in many formal situations beyond employment, such as business transactions and licensing.

Overall, obtaining NBI Clearance is a critical step for Filipinos to access employment opportunities, travel abroad, and engage in official activities requiring proof of no criminal background.

FAQ’s